How to Change Banking Details for SASSA R370 Grant in 2025
If you receive the SASSA SRD R370 grant, keeping your banking details updated is extremely important. Incorrect or outdated account information can stop your payment or delay it for weeks.
In this complete 2025 guide, you’ll learn how to change SASSA banking details online, what documents you need, how long it takes, and what to do if you don’t have a bank account.
Why Should You Change Banking Details for SASSA Grants?
Your SASSA grant payment only goes to a verified and active bank account registered in your own name. Many beneficiaries miss payments because of:
- Closed or inactive bank accounts
- Typing mistakes in account numbers
- Using someone else’s bank account
- Changing banks without updating SASSA
To keep your SASSA R370 payments consistent, always ensure your bank details are correct and active.
👉 Tip: SASSA only deposits money into an account under your name — not a friend’s or family member’s.
Who Can Change Their SASSA Banking Details?
Anyone receiving the SASSA SRD grant can update or change their banking details if:
- Their old account is closed or blocked
- They opened a new bank account
- They want to switch from a store payment method (like Shoprite or Boxer) to a personal bank account
- Their SIM card or mobile number changed
Whether you’re a South African citizen, asylum seeker, or special permit holder — you can safely change banking details for SASSA online
How to Change Banking Details for SASSA R370 Grant
Follow these easy steps to update your details securely on the official SASSA SRD website.
Step-by-Step Process
- Visit the official SASSA SRD website: https://srd.sassa.gov.za
- Scroll down and click “Change Banking Details for SASSA.”
- Enter your ID number and your registered mobile number.
- You’ll receive an SMS with a secure link — open it.
- Fill in your new bank name, account number, and branch code.
- Review all the details carefully before submitting.
- Submit and wait for SASSA verification (usually 4–10 working days).
Your SASSA change banking details request will only be approved if the bank confirms that the account belongs to you.
SASSA Change Banking Details by Visiting Nearest Office
If you can’t access the website or prefer in-person help, you can also change your banking details by visiting the nearest SASSA office.
Documents Required
- South African ID or smart card
- Proof of residence
- Bank statement or proof of account (showing your name and account number)
- Registered mobile number used for your SRD application
Procedure
- Visit your nearest SASSA office during working hours.
- Ask for a “Banking Details Change Form.”
- Fill it in carefully with your new bank details.
- Attach the required documents.
- Submit it to a SASSA officer for verification.
Once verified, your new banking details will be updated for future SRD payments.
Alternative Payment Methods
If you don’t have a bank account, don’t worry — SASSA offers several other ways to receive your R370 grant:
- SASSA Gold Card: Use it like a debit card at ATMs or stores.
- Retail store collection: Receive your money at Shoprite, Boxer, Checkers, or Pick n Pay.
- Cash send payment: Some beneficiaries receive payments directly via mobile cash transfer.
However, using a personal bank account is always the safest and fastest way to get your SASSA SRD payments.
Important Tips for a Successful SASSA Details Change
To avoid delays or rejections when you update SASSA banking details, follow these tips:
✅ Always use your own personal bank account.
✅ Keep your mobile number active for OTP and SMS verification.
✅ Ensure your bank account is not dormant or closed.
✅ Double-check your account number and branch code before submitting.
✅ Don’t share your OTP or secure link with anyone.
✅ If your status shows “pending” after two weeks, contact SASSA support.
Conclusion
Changing your SASSA banking details in 2025 is simple if you follow the correct process. Whether online or at your nearest SASSA office, always use your own active account and keep your contact information updated.
Once your new bank details are verified, your SASSA R370 grant payments will continue without interruption.
FAQs
1. How long does it take for SASSA to update banking details?
It usually takes 4 to 10 working days for verification. Sometimes, it may take longer if your bank delays confirmation.
2. Can I use someone else’s bank account for SASSA payments?
No. SASSA only pays into accounts registered in your name to prevent fraud and identity issues.
3. What if I lost my SIM card linked to SASSA?
You must update your mobile number with SASSA first, then change your banking details.
4. Can I change my SASSA banking details more than once?
Yes, but it’s better to avoid frequent changes to prevent payment delays.
5. What should I do if my payment is still pending after two weeks?
Check your SASSA SRD status online or call the SASSA helpline at 0800 60 10 11.
