SASSA Appeal for SRD R370 Declined Grant Online

The SASSA Appeal process is a lifeline for many South Africans whose SRD R370 grant applications have been declined. If your application was rejected, don’t lose hope. You have the right to appeal and request a review through the Independent Tribunal for Social Assistance Appeals (ITSAA). This guide explains why applications are declined, how to submit an appeal online, and what steps to take if your appeal is rejected.

Why Your SASSA SRD R370 Grant Might Be Declined?

There are several reasons why your SASSA SRD R370 grant may be declined:

• Income above threshold – If your bank records show income higher than the qualifying limit.
• Receiving other government support – Applicants already benefiting from NSFAS, UIF, or other grants may be disqualified.
• Incorrect personal details – Errors in ID number, phone number, or banking details.
• Verification mismatch – If your information does not match Home Affairs or bank records.

Understanding these reasons helps you prepare for a successful SASSA appeal.

Checklist Before Starting the Appeal Procedure

Before submitting your SASSA Appeal, make sure you have:

• Your South African ID number
• The cellphone number used during application
• Your application reference number (PRN)
• Correct banking details
• Proof of income or unemployment status (if required)

Step-by-Step Procedure to Submit SASSA Appeal for R370

Follow these steps to lodge your appeal online:

1. Visit the SASSA Appeal Portal – Go to https://srd.sassa.gov.za.
2. Click on “Lodge Appeal” – Select the month your application was declined.
3. Enter Your ID and Phone Number – Use the same details from your original application.
4. Receive OTP – A one-time password will be sent to your phone.
5. Submit Appeal Reason – Explain why you believe the decline was unfair.
6. Confirm Submission – Once submitted, your appeal goes to ITSAA for review.

Submitting a Late Appeal to SASSA After 90 Days

Normally, appeals must be submitted within 90 days of rejection. If you miss this window:

• You may still request a late appeal, but approval depends on ITSAA.
• Provide a valid reason (illness, technical issues, or lack of access).
• Attach supporting documents to strengthen your case.

Tips for a Successful SRD Appeal

• Double-check your details before submitting.
• Provide supporting evidence (bank statements, unemployment proof).
• Appeal quickly – Don’t wait until the last day.
• Keep your phone active – OTPs and updates are sent via SMS.
• Stay patient – Appeals may take several weeks to process.

Checking Status of Your ITSAA Appeal

You can track your SASSA Appeal status by:

• Visiting the SASSA SRD website
• Entering your ID number and phone number
• Checking updates under “Appeal Status”

Statuses may show: Pending, Approved, Declined, or Under Review.

What if ITSAA Rejects the Appeal?

If ITSAA rejects your appeal:

• The decision is final and binding.
• You may reapply for the SRD grant in the next cycle.
• Consider applying for other SASSA grants if eligible (Child Support, Disability, Old Age).

ITSAA Contact Details

For queries, contact the Independent Tribunal for Social Assistance Appeals (ITSAA):

• Website: https://srd.sassa.gov.za
• Helpline: 0800 601 011
• Email: info@sassa.gov.za

FAQs

How do I track my SASSA Appeal?

Visit the SASSA SRD portal, enter your ID and phone number, and click “Check Appeal Status.”

How long does it take for an appeal decision?

It usually takes 30 to 90 days, depending on case volume.

Can I appeal more than once?

Yes, you can appeal for each month your grant was declined.

Is the appeal free?

Yes, submitting a SASSA Appeal is completely free.

Final Thoughts

The SASSA Appeal process ensures fairness for applicants whose SRD R370 grants were declined. By following the correct steps, providing accurate details, and submitting appeals on time, you increase your chances of approval. Remember, the appeal is your right, and persistence can help secure the support you need during tough times.