SASSA Status Declined for SRD R370 Grant Fixes Appeal Updated 2025
SASSA Status Declined means that your application for the SRD R370 Grant has not been approved by the South African Social Security Agency (SASSA). This usually happens when your personal or financial information doesn’t match their verification records. Common reasons include wrong ID details, NSFAS registration, UIF benefits, or being listed on the government payroll. Sometimes, even a small mistake in your bank or contact details can cause a decline. If your status is declined, don’t panic you can easily submit a reconsideration appeal on the official SASSA website and get your application reviewed again.
Why Does SASSA Status Decline?
There are several reasons why your SASSA status may be declined. SASSA uses strict verification systems to ensure that only eligible applicants get the Social Relief of Distress (SRD) grant. Below are the main causes and what they mean.
Identity Verification Failure
This happens when your personal details don’t match the Department of Home Affairs (DHA) records. A small spelling error in your name, a wrong ID number, or a mismatched date of birth can cause this.
The Client is an NSFAS-registered
If you’re receiving funds from the National Student Financial Aid Scheme (NSFAS), your SRD grant may be declined. SASSA doesn’t allow double financial assistance for the same person.
Already a Beneficiary of Another Social Grant
If you’re already getting another SASSA grant like the Old Age Pension, Disability Grant, or Child Support Grant, your SRD application will be declined since the SRD grant is only for individuals without any other form of government support.
UIF Registration
Being registered with the Unemployment Insurance Fund (UIF) may also cause a decline. SASSA checks your details with the Department of Employment and Labour to confirm if you’re receiving UIF payments or have an active registration.
Age Requirement (18 to 60)
Applicants must be between 18 and 60 years old to qualify for the SRD R370 grant. If you’re younger or older than this range, your application will automatically be rejected.
Government Payroll Registration
If your ID number appears in the government payroll system, it means you’re employed by a government department, making you ineligible for the SRD grant.
The Client is Deceased in the Record of DHA
Sometimes, SASSA declines applications if your ID number appears as “deceased” in the DHA records due to technical or database errors. You can correct this through the DHA office and reapply after verification.
Alternative Income Source Identified
If SASSA finds that you have an income above the means test threshold, such as regular bank deposits, your application may be declined. This includes money received from family, side jobs, or businesses reflected in your bank statements.
How to Solve SASSA Status Declined?
If your SASSA SRD R370 application was declined, you can file for Reconsideration (Appeal) within 30 days of the decision. This allows SASSA to recheck your details and correct any errors.
Steps to File a SASSA Reconsideration Appeal:
- Visit the official SASSA SRD website: https://srd.sassa.gov.za
- Scroll down and click “Lodge an Appeal” or “Request Reconsideration.”
- Enter your ID number and phone number used in the application.
- Choose the month you want to appeal for.
- Provide a valid reason and supporting information.
- Submit your request and wait for confirmation via SMS.
SASSA Appeal Status Check After the Reconsideration
Once you’ve submitted your appeal, it’s important to monitor the progress.
How to Check Your SASSA Appeal Status:
- Go to the official SASSA Appeals Portal: https://srd.dsd.gov.za/appeals
- Enter your ID Number and Cell Phone Number.
- Click Submit to view your current appeal status.
- The system will display whether your reconsideration is approved, pending, or declined.
Tips to Avoid SASSA Decline for SRD R350 Grant Application
- Double-check your personal and banking details before submitting.
- Make sure your ID and contact information match your DHA records.
- Avoid applying if you’re already receiving UIF, NSFAS, or another SASSA grant.
- Keep your bank account in your own name (no shared accounts).
Final Words
Having your SASSA SRD R370 grant status show “Declined” can be stressful, but remember, it’s not the end of the road. Most declines are caused by small technical or data-matching errors that can easily be fixed through a reconsideration appeal. Always double-check your ID number, personal information, and bank details, and make sure you’re not registered for UIF, NSFAS, or another SASSA social grant.
FAQs
Why is my SASSA SRD R370 status showing Declined?
Your SASSA status may show “Declined” if your information does not match Home Affairs (DHA) records, if you are getting NSFAS funding, registered for UIF, receiving another SASSA grant, or have an income that exceeds the means test limit.
Can I appeal if my SASSA status is declined?
Yes. You can submit a SASSA reconsideration appeal within 30 days after your application was declined. Visit the SASSA appeal website (https://srd.dsd.gov.za/appeals) and follow the steps to lodge your appeal using your ID number and phone number.
How long does it take for SASSA to review my appeal?
The appeal process may take anywhere from 30 to 90 days, depending on the number of pending applications. You’ll receive an SMS update once the status changes to Approved, Pending, or Declined.
What should I do if my appeal is also declined?
If your appeal is declined again, review the reason shown on the SASSA website. You can update your personal information, correct any bank or ID errors, and reapply for the next cycle if you still meet the SRD R370 grant requirements.
Can incorrect banking details cause a decline?
Yes, incorrect or mismatched bank details can lead to a SASSA payment failure or a declined status. Always use your own account and ensure your bank verification is successful before reapplying.
