How to fix SASSA SRD Approved But No Payment and Its Date?
If your SASSA status check shows “approved” but no payment date, don’t panic you’re not alone. Many South Africans face this issue while waiting for their R350 SRD grant payment. This guide explains the main reasons why your SASSA SRD approved but no payment date appears, what it means, and how to fix it step-by-step.
Why Is My SRD Approved But No Payment Date?
When your SASSA SRD status says “Approved” but no pay date is listed, it means your application has been verified and accepted — but the payment process is not yet completed.
There are a few possible reasons behind this delay.
Exceeding the Minimum Threshold Value
SASSA checks your bank balance and income before every payment.
If your account shows more than R624, your payment might be delayed or even skipped for that month because SASSA believes you have enough funds to support yourself.
Make sure the income in your bank account stays below the threshold limit to avoid future delays.
Providing Incorrect Information
Another common reason for an approved but unpaid SASSA grant is wrong or mismatched details.
If the bank account name, ID number, or phone number doesn’t match your SASSA profile, the system can’t transfer the payment.
✅ Double-check these details on the SASSA SRD website or the Moya App and update any incorrect information immediately.
Overload of the Work
SASSA processes millions of applications every month.
Sometimes, due to a high volume of verifications or technical delays, your payment may take longer than usual even if it’s approved.
In this case, wait a few working days your pay date will likely appear soon once the verification process is complete.
SASSA R350 Approved But No Payment In Bank Account?
If your SASSA R350 is approved but the money has not yet appeared in your bank account, don’t worry.
Once the payment date is assigned, it can still take 2–5 working days to reflect in your account depending on your bank processing time.
👉 To confirm your payment status:
- Visit the SASSA SRD website: https://srd.sassa.gov.za
- Click “Check My Status”
- Enter your ID number and phone number
- Look for your payment date
If there’s still no payment after a week, contact SASSA support via:
- Toll-Free: 0800 60 10 11
- Email: grantsenquiries@sassa.gov.za
Can I Collect My R350 Without Pay Date?
No, you cannot collect your R350 grant without a pay date.
The pay date confirms when your funds are available for withdrawal or deposit.
If you go to a Post Office or retailer (Pick n Pay, Shoprite, Boxer, etc.) before the date appears, the system will not release your funds.
💡 Tip:
Keep checking your SASSA status regularly. Once the pay date is visible, you can safely collect your grant through your selected payment method — either your bank account or cash collection point.
What To Do If Your SASSA Status SRD Approved But No Payment Date Appears
If you’ve been waiting too long, here are a few quick fixes:
- Verify your bank details on the SASSA website.
- Update your contact information if your number has changed.
- Avoid using someone else’s bank account — it must match your ID.
- Contact SASSA if your status stays unchanged for over two weeks.
- Be patient — sometimes system updates or delays in verification cause temporary hold-ups.
Final Words
Seeing your SASSA SRD status check approved but no payment can be stressful, but it usually means your grant is on the way.
Most of the time, it’s just a short delay caused by bank verification, system backlog, or incorrect details.
Keep your information updated, check your status regularly, and your R350 grant should be paid soon.
