How to Appeal If Your SASSA SRD R370 Grant Application Is Disapproved
If your SASSA SRD R370 grant application has been declined, don’t lose hope. You still have the chance to appeal and get your application reviewed again.The SRD status check appeal process allows you to ask SASSA to look into your application once more if you believe your rejection was unfair or made by mistake.
This guide will help you understand how the appeal system works, who can apply, and how you can track your SASSA appeal status online.
What Is SASSA’s Appeal or Reconsideration Process?
SASSA’s appeal for reconsideration is a process that gives applicants a second opportunity if their SRD R370 grant was declined.
It allows SASSA to review your information again such as your bank details, income records, and identity verification — to ensure there were no errors during the first check.
This process helps correct mistakes that may have caused your grant to be unfairly rejected. Thousands of South Africans have successfully received their payments after submitting an appeal.

How to Appeal If Your SASSA SRD R370 Grant Is Declined
If your SRD application status shows “Declined,” you can appeal easily online by following these simple steps:
- Visit the official SASSA appeal website: https://srd.dsd.gov.za/appeals
- Enter your South African ID number and the cellphone number you used for your original SRD application.
- Click on “Send PIN” to receive a One-Time Pin (OTP) for verification.
- After logging in, select the month your grant was declined.
- Choose your reason for appeal and submit your request.
💡 Tip: Make sure your bank account and income information are up to date before submitting your appeal.
The process is completely free and takes only a few minutes to complete.
How to Do an SRD Status Check Appeal Online?
After you’ve submitted your appeal, you can easily check your SRD status appeal online to see if your case is still pending, approved, or declined.
Here’s how to check it:
- Go to https://srd.dsd.gov.za/appeals.
- Log in using your ID number and registered cellphone number.
- Your appeal status will appear on the screen.
Checking your SASSA SRD status check appeal regularly helps you stay updated and know when to expect your payment.
What Is the Independent Tribunal for Social Assistance Appeals (ITSAA)?
The Independent Tribunal for Social Assistance Appeals (ITSAA) is a special body that handles all SRD grant appeals and reconsideration requests.
If you have submitted an appeal, ITSAA reviews your case carefully to ensure SASSA made a fair decision.
It operates under the Department of Social Development (DSD) and ensures that all applicants are treated fairly and equally.
Why Is ITSAA Important?
The ITSAA plays an important role in giving South Africans a fair chance to get the financial support they deserve.
It works separately from SASSA, which means your case is reviewed independently. If SASSA made a mistake, ITSAA can overturn that decision and approve your grant.
Their goal is to make sure no one who truly qualifies for the R370 SRD grant is left behind.
What If My SRD Appeal Is Declined?
If your SRD appeal is declined, it means that you still do not meet SASSA’s eligibility requirements. But this doesn’t mean the end of the road — you still have options.
Steps to Take If Your Appeal Is Declined
- Check the reason for rejection on your appeal status page.
- Fix the issue — for example, update your income details, correct your ID, or verify your bank information.
- Reapply for the SRD grant in the next cycle after making corrections.
Can You Reapply After Rejection?
Yes, you can!
If your financial situation has changed such as losing your job or updating your details you can reapply for the SRD R370 grant through the official SASSA website. Always ensure that your personal and financial information is correct before you submit your new application.
(ITSAA) Contact Information
If you need help with your SRD status check appeal, you can contact the ITSAA using the details below:
- 📧 Email: grantappeals@dsd.gov.za
- ☎️ Phone: 012 312 7727
- 🌐 Website: https://srd.dsd.gov.za/appeals
If your appeal has been pending for more than 90 days, or if you notice an issue with your appeal status, reach out to ITSAA for help.
FAQs – SASSA SRD Appeal & Status Check
Final Words
Appealing for your SASSA SRD R370 grant is simple if you follow the right steps.
Always do an SRD status check appeal regularly to stay updated and contact ITSAA if your application is taking too long.
